About Us

We've been serving the Western Massachusetts area for 10 years with quality and service that goes beyond anyone else.

Window World of Western MA

Our Story

Window World of Western Massachusetts

We are a local, family-owned, exterior remodeling business operating with two generations of families – fathers, sons and daughters! 

Tim Drost and Bob Bushey are no strangers to the home improvement industry, growing-up in the field and having over 50 years of experience. Tim and Bob started working together at a national home improvement installation company and realized the benefits it provided, but still knew there had to be a better way to deliver a personal touch and an exceptional customer experience. How do you take the protection of a national brand and still offer the quality craftsmanship of a local family-owned company? That’s why Window World was the perfect solution – locally owned and operated; and backed by a national presence.

Window World of Western Mass was proudly established in March 2010. Tim and Bob, and now their children, James, Lanéa, Nick and Grace, are all hands-on and growing-up in the business like their fathers. You can find them working hard to ensure your experience is like no other – from meeting with you personally right from the beginning, on the job-site installing products at your home, servicing your needs after the installation, talking with you on the phone or on your television – they’re all in! You may even see Ruth Bushy or Anna Drost in the showroom. It’s a complete family business!

Along with family, what else sets us apart? It’s our installation team! All our craftsmen are employees – no subcontractors here. Why is that important? No matter how good a product, it’s the quality of the installation that makes the difference. We truly care – that’s why we heavily invest in the continued training and education of our team. You can rest assured that everyone who comes to your home is highly skilled, knowledgeable and certified on the products they are installing. Our job doesn’t end at the sale, it’s just the beginning. Doing the job right is our top priority. We’re not rushing off to the next job, and our craftsmen aren’t working for multiple companies – they’re part of our Window World family. 

We start and end our days together talking about you, because we’re committed to making your remodeling dreams come true.

Meet the Team

Meet the Window World of Western Massachusetts Family!

Tim Drost

Tim Drost

Owner & Home Improvement Specialist

About Tim

Tim has been in the home improvement industry for over 30 years. He is incredibly knowledgeable on everything regarding home remodeling. Tim is an installation expert, and our #1 design consultant. 

Bob Bushey

Bob Bushey

Founding Partner

About Bob

Bob has been in the home improvement industry for many years, and is the original founder of Window World of Western MA. 

Lanea Bushey

Lanea Bushey

Partial Owner, Marketing Director & Project Manager

About Lanea

Lanea has been surrounded by the home improvement industry from a young age. She is the Marketing Director at Window World Western MA & is our vinyl siding specialist.  

James Bushey

James Bushey

Partial Owner & Measure Technician

About James

James has been involved in the home improvement industry his whole life. James is our measure technician, and service technician at Window World Western MA. 

Nick Drost

Nick Drost

Partial Owner & Installation Specialist

About Nick

Nick has been surrounded by home improvement & construction his whole life. He is working in the field as one of our installation experts, specializing in windows & doors. 

Grace Drost

Grace Drost

Office Administrative Assistant

About Grace

Grace has been surrounded by home improvemnt her whole life. She is working in our office here at Window World Western MA. 

Find out what customers are saying about our unbeatable service and quality.

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The communication is great and they stand by their work.
- Dorota

The History of Window World

A peak inside the world of Window World.

Window World® is America's largest replacement window and exterior remodeling company, offering quality windows, doors, siding, shutters and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”

Window World has sold over 17,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being awarded the ENERGY STAR®, our windows, siding, and doors have earned the Good Housekeeping Seal, an accreditation reserved only for products rigorously tested by the Good Housekeeping Research Institute and verified as trustworthy. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Window World Headquarters
North Wilkesboro, NC

Additionally, through our charitable foundation, Window World Cares®, the Window World Family provides funding for St. Jude Children’s Research Hospital®. Since its inception in 2008, Window World Cares has raised over $10.75 million for St. Jude. Window World, Inc. also supports the Veterans Airlift Command, a nonprofit organization that facilitates free air transportation to wounded veterans and their families. To date, Window World has sponsored over 115 missions throughout the U.S., surpassing more than $2.5 million in donations and in-kind contributions.

Window World Gives Back

At Window World, we take service seriously.

For us, service extends beyond the customer — it’s about serving the entire community. We believe in putting our money where our heart is, raising financial support for organizations that inspire us to be better people.

Window World Cares

Window World Cares® is a foundation devoted to raising money for St. Jude Children’s Research Hospital®. Since its inception in 2008, Window World Cares has raised over $10.75 million for the hospital, and we show no signs of slowing down.

Veterans Airlift Command

Window World proudly supports the Veterans Airlift Command, an organization that provides free air transportation to wounded veterans who need access to medical treatment or who have been separated from family.

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We're known for our service — but don't just take our word for it.

We take great pride in delivering top-quality products and unbeatable service. We are respected by customers and experts alike, which is what has helped us become America's largest exterior remodeler. But don't just take our word for it — take theirs.