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Find out what Window World of Western Massachusetts customers are saying about our products and services.


From start to finish, Window World of MA was a pleasure to work with. Everything was delivered and installed as promised. The windows are beautiful, we also had some siding and roof repairs done to correct work done by a different contractor. All of the installers were professional, courteous and very considerate. Working with this company is one of the best decisions that we made and we highly recommend them.
They gave us excellent guidance when choosing a replacement window and were very easy to talk with.
Outstanding work crew who were friendly, responsive to questions and did a wonderful job during the covid crisis. Kudos to Window World👏👏
We cannot even begin to express how absolutely blown away we are with the transformation of our home. It is breathtaking!!! Tim Drost who is one of the co-owners met with us and listened to our needs. He presented us with a beautiful vision of what our home could look like and the finished result is amazing!!! The crew did a fantastic job, were professional and were very hard working. We were so impressed with their work ethic and how they cleaned up everything when they were done. We have a large home and they replaced 24 windows, a slider door and completed new siding and trim in just 5 days!! We are finally warm and noticed a difference after the first night. We are so very grateful that we made the call. Thank you so much from the bottom of our hearts. This is truly a dream come true. We highly recommend them. Sincerely, Deb and Jim Allen
I had half the house windows and front entrance done awhile back and just finished the rest of the windows. Very good job by all involved, even the small siding job. Looks great and I highly recommend them.
We had several quotes and Window World came in over 1K below our lowest quote. The quality of material is excellent, the work was done within one day and our windows are beautiful.
Window World exceeded my expectations with the workmanship and their devotion to the job.
Th installation! You would never know it was a replacement window. It is just beautiful!!
I had the front door installed by these guys about two years ago. Love the way it turned out. Customer service is excellent had a minor issue with the door and the repairman was there to fix it first thing in the morning for their lifetime warranty.
The project was done just as we were becoming aware of the spread of Covid-19. The precautions taken were very reassuring.
They went over and above all of my expectations. They absorbed the cost of the complications that came up and told me that I would only have to pay what we originally agreed on.
They met my expectations in all areas of my project, but they exceeded my expectations in their professionalism. They were very courteous.
Great job! We highly recommend.
All of the project from the first visit until the end of the project.
The communication is great and they stand by their work.